Digby's Protection Group

4.2
Licensed ✓ Insured ✓ Armed ✓

Rating Breakdown

Reliability
4.4
Pricing
4.0
Technology
4.0
Customer Service
4.4

Quick Facts

Services

Armed Guards, Unarmed Guards, Executive Protection, Private Investigations, Security Consulting, Mobile Patrol

Areas Served

Memphis, Nashville, Bartlett, Germantown, Collierville

Price Range

$$

Year Established

2009

Pros

  • Full-service Memphis firm with security plus investigations
  • Security consulting helps clients identify vulnerabilities
  • Private investigation capabilities for background checks and surveillance
  • Locally owned with decision-making authority in Memphis
  • Personalized service with direct owner access

Cons

  • Limited statewide presence outside Memphis metro
  • Smaller guard pool limits rapid scaling for large projects
  • Investigation capabilities add cost but provide comprehensive service
  • Technology platform basic compared to national competitors
  • Less brand recognition than larger competitors

Best For

Memphis businesses wanting integrated security and investigation services. Ideal for companies needing consulting, background screening, or executive protection.

Digby’s Protection Group operates from 5100 Poplar Ave in Memphis and offers a comprehensive service catalog that extends beyond standard guard services. The company, founded in 2009, provides armed and unarmed guards, executive protection, private investigations, security consulting, and mobile patrol services to the Memphis market.

The security consulting capability adds significant value for clients seeking strategic guidance rather than just bodies at the door. Digby’s assessments identify vulnerabilities, recommend physical security improvements, and develop comprehensive security plans that integrate guard services with technology and procedures. This consulting-first approach helps clients understand their actual security needs before committing to service packages.

Private investigation services complement the guard operations. Background checks for employees, tenant screening, and surveillance investigations address needs that traditional guard companies cannot fulfill. This integrated approach eliminates the need to manage separate vendors for security and investigation needs.

Locally-owned decision making provides flexibility that national competitors cannot match. Digby’s owners maintain direct client access and can make immediate decisions on service adjustments, staffing changes, or emergency response modifications. This responsiveness proves valuable when security situations require rapid adjustment.

The Memphis metro focus enables deep local knowledge but limits statewide presence. Organizations with multi-city Tennessee needs may need to supplement Digby’s services with other providers for locations outside Memphis, Bartlett, Germantown, and Collierville. The company can coordinate statewide coverage but lacks dedicated personnel in other Tennessee markets.

Pricing reflects the comprehensive service offering. Consulting and investigation services add cost beyond basic guard services, but clients receive integrated solutions rather than piecemeal vendor relationships. The value equation works well for organizations that actually use the additional capabilities.

Client service receives consistently positive feedback. Communication is direct, response times are quick, and account management provides personalized attention that larger competitors cannot match. The company seems optimized for client relationships rather than volume accounts.

Digby’s Protection Group works exceptionally well for Memphis organizations seeking integrated security and investigation services with local ownership and personalized attention. Companies requiring extensive statewide coverage or preferring larger vendor relationships may need other options.