Industry News

Tennessee's Armed Guard Shortage Is Getting Worse

By Amanda Torres · · 7 min read

A Nashville security company won a contract last month to provide six armed guards at a new distribution center in Wilson County. Good contract. Good client. Good money. They had two qualified armed guards available. The other four positions sat open for three weeks before they found candidates willing to start the 48-hour training process.

Tennessee doesn’t have enough armed security guards. The deficit has been growing for over a year, and the numbers are getting worse heading into summer. Statewide, demand for armed guard services is outpacing the available supply by 15 to 20 percent, according to estimates from security company operators across the state’s four major markets. That gap means unfilled posts, delayed contract starts, and a dangerous temptation for some firms to cut corners.

The 48-Hour Wall

Becoming an armed security guard in Tennessee isn’t complicated, and that’s by design. The state wants qualified people carrying firearms in professional settings, not untrained amateurs. The requirements under TDCI’s Private Protective Services division include 48 hours of classroom and range training through an approved provider, a criminal background check, and a $50 registration fee.

Forty-eight hours translates to six full eight-hour days of training. For someone currently employed, that’s a week of lost wages or burned vacation time before they earn a single dollar as a guard. The $50 fee is modest, and the background check is standard. The training commitment is the real barrier.

Compare that to unarmed guard registration, which requires significantly fewer training hours and gets applicants on the job faster. Or compare it to warehouse work that requires nothing except showing up for orientation on Monday. The 48-hour requirement filters out casual applicants. That’s its purpose. It also filters out people who might become solid armed guards if the entry process were less front-loaded.

Training providers across Tennessee report steady enrollment in their armed guard courses, with classes of 12 to 20 students running every two to three weeks in Nashville and Memphis. The completion rate tells the story. Roughly 70 to 80 percent of enrolled students finish the full 48 hours. Some drop out because of scheduling conflicts. Others fail the range qualification. A few change their mind once the reality of armed security work becomes clear during scenario training.

TDCI’s Processing Bottleneck

Even after completing training, an armed guard candidate can’t work until TDCI processes their registration. That’s where the timeline stretches.

In early 2020, TDCI processed most armed guard registrations within four to six weeks. By late 2021, the average had stretched to eight weeks, with some applications taking ten or more. The backlog stems from a simple capacity problem: the volume of applications has increased while TDCI’s processing staff hasn’t grown proportionally.

The Private Protective Services division handles registrations for both armed and unarmed guards, as well as company licenses, renewals, and complaint investigations. The division’s budget and staffing are set through the state appropriations process, and increases require legislative approval. Security industry advocates have lobbied for additional TDCI staffing, with some success. The division added positions in late 2021. Training new processors takes time, and the backlog hasn’t cleared yet.

For security companies, an eight-week processing delay turns a staffing shortage into a structural problem. A firm that hires a candidate in March can’t deploy them on an armed post until May. If that candidate gets a better offer during the wait, the company loses the investment entirely and starts over.

Some firms have found a partial workaround by hiring candidates as unarmed guards during the processing period, placing them on lower-risk posts while their armed registration clears. This approach keeps the candidate employed and engaged, reducing the risk of losing them. It also means the firm is paying wages for an unarmed guard while waiting to fill an armed post that pays more. The economics work only if the firm has unarmed contracts that need staffing.

Nashville’s Construction Boom Needs Guards

Nashville’s building boom has created a specific demand for armed security that didn’t exist five years ago. Construction sites across Davidson, Williamson, and Rutherford counties are targets for equipment theft, material theft, and copper theft. Contractors building commercial properties in the Gulch, along Charlotte Pike, and in the Harding Place corridor report losses ranging from $10,000 to $50,000 per incident when heavy equipment or building materials disappear overnight.

Armed guards at construction sites serve a dual purpose. They deter theft through visible presence, and they provide a response capability that passive security measures like cameras and fencing don’t offer. A locked gate slows a thief down. An armed guard in a marked vehicle stops most of them from trying.

General contractors increasingly include security line items in their project budgets. Some developers now require prime contractors to provide overnight security as a contract condition. That shift has created a consistent pipeline of short-term armed guard contracts lasting 12 to 24 months each, which is great for security companies that can staff them and frustrating for those that can’t.

The irony is that construction workers themselves face similar labor shortages. Nashville can’t find enough electricians, plumbers, or framers either. The difference is that construction wages have adjusted faster. A journeyman electrician in Davidson County can earn $30 to $40 per hour. An armed guard protecting that electrician’s tools overnight earns $16.

Memphis: Crime Drives the Pressure Higher

Memphis creates its own category of armed guard demand. The city’s 346 homicides in 2021 and consistently high rates of aggravated assault, armed robbery, and carjacking have made armed security a baseline expectation for many commercial properties.

Gas station owners along Lamar Avenue and Elvis Presley Boulevard have shifted from occasional armed guards to nightly coverage. Apartment complexes in Whitehaven and Raleigh that used unarmed courtesy officers three years ago now contract for armed posts. Retail shopping centers in the Hickory Hill area, where parking lot crime remains frequent despite MPD patrol increases, are adding armed guards at entrances.

This demand exists because Memphis businesses watched what happened when they didn’t have security. Property managers who cut security budgets during the early pandemic months saw break-ins, vandalism, and liability claims spike. The cost of not having guards exceeded the cost of having them, and many of those property owners won’t make the same mistake twice.

Memphis-based security firms are hiring as fast as they can. The limiting factor isn’t demand or revenue. It’s the training pipeline. Every guard who completes the 48-hour armed training and clears TDCI registration has multiple job offers waiting. Companies compete by offering higher starting wages, signing bonuses of $200 to $500, or immediate placement on premium accounts with tips or overtime built in.

The Poaching Problem

When supply can’t meet demand, companies start taking guards from each other. Poaching, which means recruiting actively employed guards away from competitor firms with better pay or conditions, has become widespread across Tennessee’s security market.

The practice is as old as the industry itself. What’s different in 2022 is the intensity. Guards report receiving recruiting calls and texts from competing companies within weeks of starting a new position. Social media job groups specific to Memphis and Nashville security work see daily postings from firms trying to attract experienced armed guards with immediate openings.

Poaching drives wages up, which isn’t inherently bad for guards. The negative effect falls on smaller firms that can’t match the offers. A five-person security company in Chattanooga that trained and registered an armed guard at its own expense loses that guard to a larger Nashville firm offering $2 more per hour. The small firm is out the training investment and still has an unfilled post.

Some companies have experimented with training reimbursement agreements, requiring guards to repay training costs if they leave within a specified period, usually six months or a year. The enforceability of these agreements under Tennessee law is untested, and most security attorneys advise caution. Guards who feel trapped by a repayment obligation are more likely to call in sick, perform poorly, or simply stop showing up.

The Standards Problem

Here’s the part of the armed guard shortage that should concern clients and regulators equally. When companies can’t fill posts with qualified guards, some of them lower their standards.

That means placing guards who barely passed range qualification. It means scheduling guards for double shifts that leave them exhausted during critical overnight hours. It means, in the worst cases, placing guards whose background check results haven’t cleared yet because the contract start date arrived before TDCI completed processing.

These shortcuts create liability exposure that dwarfs the cost of leaving a post unfilled. An armed guard who discharges a weapon improperly, falls asleep on duty, or turns out to have a disqualifying criminal history generates lawsuits, regulatory action, and reputational damage that can destroy a company.

TDCI has the authority to investigate and revoke company licenses for compliance violations, including deploying unregistered guards. The planned increase in compliance audits for 2022 should help catch the worst offenders. Clients have a role too. Property managers and business owners should verify that every armed guard on their premises carries a current TDCI registration card and that the security company’s license is active.

Tennessee needs more armed guards. It needs them trained properly, registered properly, and paid properly. Getting from here to there will take higher wages, faster TDCI processing, and an industry-wide commitment to standards over speed. The shortage is real. The temptation to cut corners is just as real. Only one of those problems gets someone hurt.